The new Elevate Rewards program is now available in the Elevate Entertainment App! You can now view your rewards progress, shop for rewards in the marketplace, redeem your rewards, and browse & buy movie tickets, all in the new Elevate Entertainment App. You no longer need the Elevate Rewards App.

Yes, tiers still exist! You have been placed in an equivalent tier as you were before we launched our new points system. The rewards in each of our tiers, now named: Guest Star, Shooting Star, and Super Star, have been adjusted according to the dollar-to-point conversion. You will now earn 10 Stars for every dollar you spend. Guest Star Tier: Earn Free Popcorn when you join! Rising Star: Spend $500 and unlock secret menu items and receive exclusive food and beverage offers. Shooting Star Tier: Spend $1,500 and gain access to exclusive merchandise & events and get early access to Elevate Entertainment Group special events.

Yes! All existing rewards progress has been converted to stars. Stars will expire after 12 months without a qualified purchase.

Our Elevate Entertainment App is available on Apple devices in the Apple App Store, and on Android devices in the Google Play Store.

Absolutely! You may add as many cards as you would like. Any transactions made using a registered card will earn you stars automatically.

Thanx is the loyalty program provider that we chose to partner with. They power our Elevate Rewards™ Program.

We take security very seriously, and for that reason, we chose to partner with a company that built their product so that your information is not stored anywhere in the system. When you register your credit/debit card with Elevate Rewards™, your card info is sent DIRECTLY to Visa, Mastercard, etc. This is how you tell them to enroll you in the program. At no point does Thanx or Elevate Entertainment Group ever see, know, or store your card number. This allows the transactions you used with your registered credit/debit card to be automatically detected without adding any risk to you, and your card information never touches either of our systems.

Yes, you can pay with cash and easily upload your receipt in the Elevate Entertainment App to still earn Stars on your purchase.

The Birthday Free Bottomless Popcorn offer expires 31 days after the date it is issued. All rewards expire 365 days after they are issued. Stars expire after 12 months without a qualified purchase.

Please email the Thanx support team at support@thanx.com and they will happily assist you!

Every time you make a qualifying purchase with a connected credit or debit card, you will automatically collect stars. You can then exchange these stars for a variety of rewards in our Rewards Marketplace. Every dollar you spend at any EVO or ShowBiz venue will earn you 10 stars.

You will automatically collect stars when you make a qualified purchase with your registered credit/debit card or upload a receipt.

Your Stars should usually appear moments after your purchase, but sometimes may take up to 3 business days, based on your credit card provider and bank's handling time.

You can see your current star balance in the Elevate Entertainment App by clicking on ‘Rewards’.

Your stars will expire when you've not made any purchases for 12 months.

No, stars are not earned on private event bookings.

Our new point system allows you to choose the rewards that are most valuable to you! Open the Elevate Entertainment App and navigate to “Rewards” to view star balance and browse the Rewards Marketplace. Select your reward by clicking “Redeem”. A QR code and 5-digit code will appear and 1-hour timer will begin.

Redeeming rewards online is currently unavailable.

When redeeming any Bowling, Gaming, or Food & Beverage rewards in-venue through counter-service, show your reward code to a cast member to apply it to your order. When redeeming a Food & Beverage reward through Mobile QR Ordering, simply copy the 5-digit code and paste it into the promo code field on your QR Mobile Ordering check out screen in your mobile web browser.

You may see rewards in the marketplace that you can't redeem. Most of the time this means that you don't have enough Stars or that the reward will be available at a future date. Click on "See Details" to learn why that reward is unavailable to you.

Open the Elevate Entertainment App and navigate to “Rewards” and then to “Rewards Marketplace” to browse rewards that are available for redemption.

Only one reward may be redeemed per transaction.

Claiming your new account is easy! Just download the Elevate Entertainment App and log in using the email associated with your STAR Rewards account, follow the prompts, and you’ll have access to your new rewards experience.

Yes! All existing points will convert to the equal number of stars in your new account.

ShowBiz Cinemas became a part of the Elevate Entertainment Group family of brands in 2022. For a more seamless experience we created one rewards program for all brands. The new Elevate Rewards program allows you to redeem rewards that are most valuable to you. Every time you make a qualifying purchase, you will automatically collect stars. You can then exchange these stars for a variety of rewards in the new Rewards Marketplace. Cash in as often as you’d like or save up your Stars for a higher value reward.